Admin Assistant - Case Support

NewStart Canada Consulting is looking for an admin assistant - case/client support to support our busy education/immigration team.
Location: Metrotown Burnaby (2600-4720 Kingsway Burnaby, BC V5H 4J5)

• May perform other office duties as assigned.
• Work with clients to gather necessary information & documentation in a timely manner
• Prepare forms letters & other documents
• Finalize documents after review by Education Advisors and/or RCICs
• Ensure all deadlines are met
• Provide information & assistance to clients regarding program document procedures
• Update database(s) & utilize case preparation/management tools effectively and efficiently
• Monitor status of all filed applications
• Set up & maintain filing systems, utilizing knowledge of legal records & procedures & frequently controlling confidential materials & documents
• Assist in the preparation and organization of immigration applications and supporting documents;
• Prepare and draft application and supporting letters;
• Track application status and follow-up with clients on WeChat (Chinese), as well as via other communication channels;
• Update internal tracking system

SKILLS:- Superb organizational skills- Ability to follow instructions and take action independently- Ability to manage files and work within strict timelines- Excellent English language skills, both verbal and written- Ability to proofread and edit one's own work product- Good general computer knowledge and typing skills, including word-processing, publisher, email, and forms software- Excellent client customer service and interpersonal skills- Professional, respectful attitude towards coworkers & clients- Strong attention to detail & accuracy

EXPERIENCE: Previous experience in a related field; Understanding or experience with Canadian education and/or immigration policies/procedures as an asset

LANGUAGE: English & Chinese

Salary will be based on level of experience.

Job Type: full-time, 30-40 hrs a week

Job Type: Full-time

Salary: $16.50-$22.00 per hour

Benefits:

• Extended health care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Commission pay

Experience:

• education/immigration: 1 year (preferred)

Language:

• Mandarin (preferred)
• any other secondary languages (preferred)

Work Location: One location

To apply

https://ca.indeed.com/viewjob?cmp=NewStart-Canada-Education-%26-Immigration&t=Admin+Assistant&jk=f77650253f2f7b07&vjs=3