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招聘客服人员

(Vansky Copyright)
更新时间: 2024-02-12, 12:21
联系人 联系人: Rayna
微信 微信   :
电话 电话   :

[来电请说Vansky上看到]

地址 地址   : l  

招聘
语言偏好:普通话,英语;
公司名称:Vancouver Freeze Dry;
公司所在行业:零售 仓储 物流 - 贸易 | 采购 | 批发;
公司规模:10 - 29 (人);
职位类型:合同;
工作时间:全职;
 
详情描述

Responsibilities:

 Provide outstanding customer service to clients via phone, email, chat, and occasionally in person.

Respond promptly and professionally to customer inquiries, effectively resolving issues.

Assist customers with product information, pricing, and order processing.

Maintain precise client records and update database information accurately.

Collaborate with team members to ensure orders are picked and fulfilled in a timely manner.

Efficiently manage customer complaints, offering appropriate resolutions.

Coordinate with colleagues to ensure invoicing processes are accurate.

 Experience:

 Preference is given to candidates with 1 year+ experience in customer service roles.

Familiarity with Shopify/Amazon operations is beneficial.

Possess excellent telephone etiquette and strong communication skills.

Demonstrate the ability to assess customer needs and provide suitable solutions.

Exhibit strong data entry skills with meticulous attention to detail.

A high school diploma is required, while post-secondary education is considered an asset.

Fluency in Mandarin is required.


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重要警示‼️:不法骗子用招聘名义,通过长期聊天骗取中年女性信任,去购买子虚乌有的数字货币,请不要上当!

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